
FAQs
Frequently Asked Lending Questions
Below are some of the most frequent lending questions we receive. If you don't see the information you are looking for, feel free to contact our team.
Since 2003, Oak Street Funding has been committed to working as a specialty lender to select cash-flow businesses – Investment Advisors, Accountants, Insurance Professionals, and BHPH Dealerships – using a relationship-based service model. For these businesses, we provide customized loans to meet almost any business need. With an exceptional customer satisfaction rating, measured by a Net Promoter Score, we deliver for our clients and provide:
- Strength & Stability – With over 20 years of lending experience across various market cycles, we have proven to be a dependable and consistent non-SBA capital provider.
- Industry Expertise – We have dedicated lending experts focused on specific cash flow businesses who are well supported by in-house specialists, including underwriting, legal, and servicing.
- Personalized Solutions – Our loans are customized based on your needs, rather than a one-size-fits-all approach. And we can tailor our loan structures to accommodate your deal needs and timeline.
- Transparency – You can reach us in the manner most convenient for you throughout the loan process. Call to speak directly with executives. Or you can also text, chat, or book an appointment online.
- Unique Loan Management System – Take control of managing your loan by using our mobile friendly, proprietary loan management ePortal, MyStreet. This ePortal enables you to easily apply for a loan, track application status, upload documents, download reports, and manage your loan information..
- Collaboration – We believe in the power of relationships. We listen closely to our clients and employees, so we clearly understand and provide what they require to achieve their goals.
Yes, we are a direct, non-SBA specialty lending company. As a direct lender, Oak Street Funding provides you with the speed and efficiency of working directly with the decision-makers.
All decisions are made by the Oak Street Funding team which allows us to expedite the process for our borrowers. The amount of time required to complete the business lending process depends on the timeliness of information provided by you and any respective parties to the transaction. Once all required documents are in, the approval process can be completed in as little as four weeks. More complex transactions may take longer to close.
Rates (based on the applicable United States Treasury based rate), fees, and terms of our loans vary depending on the particular business situation. At Oak Street Funding, our in-house lending experts review each loan application and provide a customized financial structure for every situation. We are a relationship-based business that believes our value is more about our deep expertise, partnership and servicing we provide, evident by the fact that many of our customers are repeat business and provide strong referrals.
The typical loan process at Oak Street Funding includes six phases:
- Assessment – A dedicated Loan Officer will schedule a meeting to discuss your specific business goals and answer any questions you may have. This initial consultation helps us determine if our loan products are a good fit for your needs. If so, you'll be guided through the application process.
- Application – Choose between a convenient online application or a paper form and submit initial documentation to assess whether a term sheet – a non-binding letter of intent which summarizes the important financial and legal terms as well as the amount of the loan and its repayment – can be issued.
- Processing – Once a term sheet is agreed upon and a deposit is received, you'll submit all required loan documents through our secure MyStreet loan platform.
- Underwriting Review – Our experienced Underwriting team will analyze all documentation and information. They may contact you for any missing details to ensure a smooth approval process.
- Closing – After final review, you’ll receive a set of loan documents for review to finalize your loan.
- Funding – You’ll sign the loan documents and your loan funds will be disbursed in a timely manner.
After you receive the funds, a dedicated customer-service representative will handle your account. You will always be able to reach your assigned representative in whichever manner is best for you, such as phone, email or text. If you prefer to self-serve, you can also check the status of your loan or obtain additional information on our secure, MyStreet portal.
Client Testimonials
I looked at other lenders, but in the end, it was Oak Street’s customer service for me. It was great. This was my first transaction like this and they broke it down into bite-sized pieces that I could understand.
Elizabeth Ivy Investment Advisor
For our first funding, we gave Oak Street Funding a difficult deadline to close in three weeks…most lenders would not be able to do this, but Oak Street made it happen.
Craig Rumler Investment Advisor
I would absolutely recommend Oak Street Funding to a colleague if their needs align. I would push for them to talk to Oak Street. I don’t know anyone else who loans on cash flow.
Ron Brock Investment Advisor
When you are starting an agency from scratch as I was, you don’t always have a consistent cash flow. My working capital loan from Oak Street Funding was instrumental in allowing me to scale up.
Autumn Brown Yarborough Insurance Agent